Official Website of the
National Communications Authority, Sierra Leone
NatCA regulates ICT to protect consumers, ensure fair competition, and expand digital access nationwide.
Audience Portals
For Citizens
Complaints, rights, tariff comparison
For Operators
Licenses, guidelines, QoS benchmarks
For Media
Press releases, public notices, events
For Partners & Government
Data, reports, consultations
Facts and Figures
4G Network Coverage
Market Size
Internet Service Providers
TV Stations Across the Country
FM Radio Stations
Internet Penetration
Fixed Line Telephony
Mobile Sim
GSM Operators
Mobile Sites
Audience Portals
International bandwidth capacity
↑ from 80 Gb (+525%)
4G coverage
↑ from 35% (network modernization)
Internet mobile traffic
↑ from 35% (network modernization)
Wholesale bandwidth price
↓ from $40 (−75%)
Retail internet price (fixed)
↓ from $120 (−67%)
Fibre installation cost
↓ from $300 (−90%)
Western Area Metro Network
↑ from 80 km (+1,650%)
Mobile sites
↑ from 798 (+76%)
Latest News
Press Releases
Suspension of License to operate Star Radio & Television in Sierra Leone
Integration of National Identification Number with Mobile Network Operator Subscribers Phone Number
Services
Licensing & Authorisations
Apply for, renew, or amend telecom licences. Download requirements, forms, and fee schedules.
Spectrum & Numbering
Request frequency assignments, view allocation tables, and access numbering resources and guidelines.
Consumer Help & Complaints
Report service or billing issues, track your case, and learn your rights and redress options.
Tariffs & Quality of Service
See approved tariffs, compare plans, and review QoS targets, reports, and compliance updates.
About NaTCA
The National Communications Authority (NatCA) is Sierra Leone’s independent regulator for the ICT and telecommunications sector. NatCA licenses operators, manages radio spectrum and numbering resources, and oversees tariffs and quality-of-service standards.
It protects consumers through clear rights, complaint handling, and dispute resolution, while promoting fair competition and innovation.
The authority runs public consultations, publishes notices, guidelines, and industry reports, and partners with government, operators, and civil society to expand affordable, reliable connectivity nationwide. By enforcing compliance and enabling investment, NaTCA supports digital inclusion, resilient networks, and the country’s broader economic growth and transformation agenda. Its work is transparent and citizen-focused.
Mission
To be a leading Communications Regulatory Authority in Sub-Saharan Africa.
Vision
To foster a progressive enabling environment for the development of the communications industry.
